How do I claim a primogaming promotion?
To claim a promotion, simply log into your primogaming account, navigate to the 'Promotions' section, and click the 'Claim' or 'Join' button on your desired offer. Ensure you meet the minimum deposit requirements to activate the bonus automatically.
Can I use multiple promotions at once?
Generally, players can only have one active bonus at a time. Completing the wagering requirements of one bonus allows you to unlock and participate in the next available promotion.
What are the wagering requirements for bonuses?
Wagering requirements vary by promotion. Most primogaming slots bonuses carry a 20x to 30x turnover requirement. Always check the specific terms and conditions for each offer.
How long are promotions valid?
The validity period depends on the offer. Welcome bonuses usually last for 30 days, while daily reload bonuses must be used within 24 hours of being claimed.
Which games qualify for promotion bonuses?
Most primogaming slots contribute 100% towards wagering requirements. Some table games and live casino titles may have a lower contribution rate or be excluded from specific promotions.
How do I join the VIP program?
Admission to the VIP program is based on your total betting activity and loyalty. Once you reach the required threshold, our VIP managers will contact you with an exclusive invitation to join.
Are promotions available on mobile?
Yes! All primogaming casino promotions are fully accessible via our mobile-responsive website and the official primogaming app download for Android and iOS.
How is weekly cashback calculated?
Cashback is calculated based on your net losses (Total Deposits - Total Withdrawals - Current Balance) within a 7-day period. The percentage match is then credited back to your account every Monday.